Is Jencikova still outside the Eurozone?
Remember the shop that took one third of a year to deliver my couch? I wonder how long it will take them to realize that Amsterdam has been in the Eurozone since 2002.
Last year (more than 2 years after the Death of the Guilder) I decided to get a new fabric to cover my couch. I went to the shop, chose the fabric and asked two questions: when and how much.
I am not even talking about the "when" part (suffice to say that it took a quarter of a year to make and deliver five pieces of fabric. Even silkworms are faster).
But when I asked how much, the answer was something more than 3500 Euros.
From that moment on, the conversation went more or less like that:
Me - More than 3000 Euros?? But I paid my couch around 3000 Guilders, which is half of that price. Are you sure??
Dutch dude - Oh yes. Price went up in two years in Holland, you know?
Me - Yes but the fabric can't cost twice as much as the couch. It's ridiculous.
Dutch dude - That's the price it says in the catalogue. Look.
Me - Are you sure your catalogue is not still in guilders?
Dutch dude - Ah ah. Of course. This is a new catalogie. It's in Euros.
Me - Can you please double-check? Ask somebody else?
Dutch dude - One moment, if you want I can call our supplier.
(10 mins phone conversation in Dutch goes here - including a few laughters)
Me - So?
Dutch dude (smiling, amused, not sorry) - Well.... yes, you were right, the prices in the catalogue are in Guilders.
Does that mean that for more than two years Jencikova was actually selling furniture at twice the price?
I don't even want to know.
Don't want to go there.
And for your own good, don't go there either.

Take a trip outside Amsterdam to a small town in a province like Gelderland (where I am from), and you may have a good customer experience.
That's the best advice I can give. The big Dutch cities suck at service.
Posted by: Wook | December 18, 2006 at 05:54 PM